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GVMR Connect

WMAS Resource Escalation Action Plan (REAP) Level:

LEVEL 2

What is REAP?

Resource Escalation Action Plan

All ambulance services across the UK work to a national framework, called REAP, which has four levels designed to maintain an effective and safe operational and clinical response for patients.

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The higher the level, the more intense the pressure.

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The level is determined by set, pre-determined metrics across various aspects of service performance - the level is not determined by officers (CEO must approve Level 4).

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Ultimately, REAP is designed to protect service delivery.

REAP Aims

  • Determine what actions are required to protect core services

  • Provide the most proportional and safe level of services with the resources available

  • Provide uniformity of pressure understanding across the wider region and nationally

  • Respond to any action or potential disruptive challenges affecting service delivery

  • Inform internally

  • Inform the wider NHS and other partner agencies of the pressures facing the organisation

  • Provide consistency in triggers and associated actions to

LEVEL 1

Steady State

Moderate Pressure

LEVEL 2

LEVEL 3

Major Pressure

LEVEL 4

Extreme Pressure

CFR Assistance

During increased pressures, CFRs can book on to:

  • Increase capacity of resources.

  • Provide faster responses to calls.

  • Assist crews on scene to speed up their clear times.

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